Questions parents and professionals ask us most

Speshul is a platform for families navigating learning and developmental differences in their children. It brings special educators, therapists, assessors, coaches, and other professionals together in one place, so parents can discover and book support as their child grows.

Speshul is a platform for parents and caregivers looking for support for their child, and professionals who work with children and want to make their expertise easier for families to discover.

You can find special and remedial educators, occupational and speech therapists, behaviour specialists, psychologists, assessors, and coaches across areas such as art, music and sport. Each profile tells you more about the professional’s qualifications, experience, areas of expertise and approach.

No. All the professionals you find on Speshul work independently. Speshul helps you discover and book them; the professional provides the service.

You can update your personal details from your account settings. If you need to change information that cannot be edited there, such as the mobile number linked to your account, write to us at support@speshul.in and we’ll be happy to help.

First, please check that you’ve entered the mobile number linked to your Speshul account. If you haven’t received your OTP, wait a few minutes and request a new one. It can also help to check that your phone has network coverage and can receive SMS messages. If you’re still unable to log in, write to us at support@speshul.in with the mobile number linked to your account.

Write to us at support@speshul.in with your booking details and a brief description of the problem. This includes issues with confirmations, rescheduling, cancellations, payments, joining an online session, finding an in-person session, or a professional not attending.

Please tell us. Write to support@speshul.in with your booking details and as much information as you’re comfortable sharing about what happened. We’ll review the concern and may contact you or the professional for more information.

If you notice information on a profile that appears to be inaccurate or misleading, write to us at support@speshul.in and include a link to the profile and the information you’d like us to check.

You can request account deletion by writing to support@speshul.in with the details associated with your account. A note about this page and the information it contains: These FAQs are intended for general educational and informational purposes. They can help you understand common terms, professionals, and processes, but are not a substitute for medical, clinical, legal, or other professional advice. Individual needs and requirements vary. Please consult an appropriately qualified professional, school, education board, or relevant authority where appropriate.